United Airlines says leggings OK for general public, incident involved travelers under employee dress code

United Airlines Plane Jet
FILE - In this July 8, 2015, file photo, United Airlines and United Express planes prepare to take off at George Bush Intercontinental Airport in Houston. United Continental reports quarterly financial results Thursday, Oct. 22, 2015. (AP Photo/David J. Phillip, FIle)

DENVER, Colo. — Two teen girls who were not allowed to board a United Airlines flight in Denver Sunday morning because they were wearing leggings were pass riders traveling under employee privileges, according to Jonathan Guerin, a spokesman for United Airlines.

According to Shannon Watts, who was at a gate at Denver International Airport and had started tweeting about the incident, she heard the agent explain to the young travelers they couldn’t get on the plane wearing Spandex.

United responded to comments on social media saying the passengers not allowed to board were pass riders flying under employee pass privileges.

Pass riders are defined as employees, family members and friends who fly under United Airlines travel benefits anywhere on the United network at no cost.

Guerin said pass riders do adhere to a stricter dress code and the two teens who were barred from boarding were not in compliance.

He said if the teens were regular-paying customers, they would have been allowed on board.

Pass riders are considered representatives of United and fly stand-by on a space-available basis.

The dress code requirements are an internal policy not available for public view, but Guerin said the policy is “always reviewed” and is “frequently communicated.”

“We don’t require pass travelers to show up in business wear, everyone’s allowed to be comfortable,” he said. “But there are a few things we ask [United] employees to remind their [pass] travelers.”

He added employees do receive emails to remind their pass travelers of the dress code policy.

Guerin confirmed flip-flops are not allowed on pass travelers, but would not elaborate further on other prohibited attire.

People took to social media to share differing opinions on the matter.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s